We want to make your return as easy as possible. Simply follow these steps and you'll be on your way to a successful return.

All returns are accepted 14 days from date of purchase.

Items must be unworn with tags attached and be returned in the original parcel and packaging. If you have multiple orders to return, each order must be return separately.

Our 14-day returns policy offers you a peace of mind while you shop.

Due to hygiene reasons, undergarments (boxers, thongs) are neither returnable nor exchangeable. Headwear (beanies, cap, hats) can only be returned if unused and in the original condition or deemed faulty.

Personalised product: As this product is customised to you we do not offer returns unless deemed faulty. If you're looking to return a faulty or incorrect item, please get in touch so we can get it sorted for you.

Please note that your refund may be processed within 4 to 5 business days from the day our team receives it. Please allow for transit time from the moment you lodge your parcel with AusPost to the time it arrives at our warehouse. We thank you for your understanding and patience.

Once approved, we’ll issue your refund back to the original bank or credit card account you used to make the purchase. You will receive an email from us notifying you that it has been processed. This can take up to 14 days depending on your bank.

If you do not receive your refund within 21 days, please contact our Customer Service team to check on the status.

We refund the full purchase price of the relevant product(s) returned to us excluding shipping charges (if any). Refunds will be given in the same form as the payment for the original purchase.